Effective Date: 9/14/24
Last Updated: 9/14/24
At Believe Again Safe Haven (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://believeagainsafehaven.org and use our services.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the site.
1. Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide to us, such as your name, email address, mailing address, phone number, and donation details when you:
- Contact us via forms or email
- Make donations
- Subscribe to newsletters or updates
- Participate in surveys or events
Information Automatically Collected
When you visit our website, we may automatically collect information about your device and usage, including:
- IP address
- Browser type and version
- Operating system
- Pages you visit and time spent on the site
- Date and time of your visit
- Referring website addresses
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Process donations and send receipts
- Send newsletters, updates, and important announcements (only if you opt-in)
- Improve our website and services
- Comply with legal and regulatory obligations
- Prevent fraud and abuse
We do not use your personal information for automated decision-making or profiling.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with trusted third-party service providers who help us operate our website and deliver services, such as:
- Payment processors
- Email marketing platforms
- Web hosting and analytics providers
- Fundraising platforms
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
We may also disclose your information if required by law, subpoena, or other legal process, or to protect our rights and safety or those of others.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
- Encryption of sensitive data
- Secure servers and firewalls
- Access controls and employee training
In the unlikely event of a data breach involving your personal information, we are committed to promptly notifying you as required by applicable state and federal laws, including Florida’s data breach notification statutes. We will provide details about the breach, the information affected, and steps you can take to protect yourself.
While we strive to protect your information, no internet transmission or electronic storage method is 100% secure. We cannot guarantee absolute security.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
6. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Correct or update your information
- Request deletion of your personal information (subject to certain legal exceptions)
- Opt-out of receiving marketing communications
- Withdraw consent where we rely on it to process your data
To exercise these rights, please contact us at info@believeagainsafehaven.org. We will respond to your request within a reasonable timeframe.
7. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These rights include:
- The right to know what personal information we collect, use, share, or sell.
- The right to request that we delete your personal information, subject to certain exceptions.
- The right to opt-out of the sale of your personal information (Believe Again Safe Haven does not sell personal information).
- The right to non-discrimination for exercising your privacy rights.
To exercise these rights, please contact us at info@believeagainsafehaven.org. We will respond within 45 days as required by law.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Enable website functionality
- Analyze site usage and performance
- Personalize your experience
You can manage or disable cookies through your browser settings; however, some features of our website may not function properly without cookies.
For more information, please see our Cookie Policy.
9. Children’s Privacy and COPPA Compliance
We do not knowingly collect personal information from children under 13 years of age. Our website and services are not directed at children under 13.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at info@believeagainsafehaven.org so that we can delete the information.
We comply with the Children’s Online Privacy Protection Act (COPPA).
10. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your experience, analyze usage, and provide certain features. For detailed information, please see our Cookie Policy.
11. Email Communications and Marketing Opt-Out
If you have subscribed to receive newsletters or updates, you may unsubscribe or update your preferences at any time by:
- Clicking the “unsubscribe” link at the bottom of any email, or
- Contacting us at info@believeagainsafehaven.org.
We respect your communication preferences and do not send unsolicited emails..
12. External Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
13. Your Rights and Choices
You have the right to:
- Access and correct your personal information
- Request deletion of your personal information, subject to certain legal exceptions
- Object to or restrict certain processing of your data
To exercise these rights, please contact us at info@believeagainsafehaven.org.
14. International Visitors
Our website is hosted in the United States and is intended for visitors residing in the U.S. If you access our site from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the U.S., where privacy laws may differ from your country.1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the “Effective Date” at the top of this page and post the updated policy here.
For significant changes, we may notify you via email (if you have opted in) or by a prominent notice on our website.
15. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Believe Again Safe Haven
Email: info@believeagainsafehaven.org